We will not sell you a Cuban cigar that we would not smoke ourselves. Due to our strict quality control standards, we guarantee that your cigars will be 100% authentic, directly from Habanos S.A. Authenticity, top quality and impeccable customer service is our goal.

Your entire satisfaction is our only priority and we will do everything we can to satisfy any request you may have. Should you not be satisfied by our service or products, please let us know and we will personally contact you to find a solution to the problem in a timely manner.

Please note, refunds or replacements can only be considered for up to three months following the order date. In the case you wish to return your order, please contact us to get the return information. No returns will be considered if the client has not contacted TopCubans.com before doing so.

We understand that buying Cuban Cigars online can have its draw backs, therefore gaining your trust and entire satisfaction is essential if we are to build a long lasting smokin' relationship. We share the passion for cigars. Give us your feedback and views to help us improve your experience.